GEM Ultrasonic FAQs
Please click on the links below to view the answers to our most frequently asked questions.
What are your hours of operation?
We are open Monday through Friday from 9am - 5pm and by appointment for item drop off at our Matlack Street location. If a Saturday appointment is needed, we may be able to accommodate you by appointment pending our schedule availability.
Can I just stop by to drop off my blinds or items to be ultrasonically cleaned or repaired?
No. Please call our office at 610-429-0244 to schedule your drop off appointment.
Can you pick up my items for cleaning?
Yes, we can. However, we do charge a fee for pick up and delivery. Please contact our office at 610-429-0244 for more information and a quote.
If I order blinds/window treatments from you, can I just tell you what I want?
If you wish to purchase blinds/window treatments from us, please schedule an appointment to review our brands and selections as well as obtain a price quote. Also to ensure the proper fit and avoid order errors, we will professionally measure for your new blinds/window treatments and install.
What are your payment terms and methods?
Depending on whether you are a residential or commercial account, payment terms will vary. For most cleaning work, payment is due upon delivery or item re-installation. For blind/window treatment orders, your payment deposit requirement and terms will be listed on your quote. Currently, we accept cash, check or money orders, and credit cards.